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VikingCo Poland sp. z o. o.
- plac Grunwaldzki 23, 50-365 Wrocław, Grunwaldzki Center
- NIP: 8971793-639
- REGON: 022284492
- KRS: 0000484436
FAQ
Frequently asked questions
Subskrypcja
- What is Subscription? How does this offer work?
- How to change the Subscription variant?
- Can I purchase any extra packages in the Subscription offer?
- The payment card that is connected to the Subscription is no longer active, now what?
- I want to temporarily cancel my Subscription, how do I do this?
- How do I reactivate my Subscription?
- Can I reinstate my subscription after it has been suspended?
- I have a Match/Standard offer and want to use my Subscription. How do I do this?
- How does roaming work under a subscription offer?
- Will I be charged extra when abroad and using EU roaming?
- Does my phone device allow to 5G?
Roaming UE
- What is international roaming?
- What are the rates when I’m abroad?
- "Cheap Roaming" service
- What do I need to do to be able to use roaming services within the European Union?
- EU roaming fees
- In what countries can I use the EU roaming?
- Data packages in EU roaming
- To whom is the EU roaming? The Fair Usage Policy
Usage
- How does Auto top-up work?
- What is Smart Wallet?
- Which transmitters can I use in the voice offer?
- How to top-up a SIM card?
- Can I receive VAT invoices for the top-ups?
- Jak wykonać cesję, czyli przepisać numer na inną osobę?
- Topping up the additional services balance
- How can I log in to my account?
- How can I check my credit balance?
- How can I check my credit and usage of data and text messages?
- What is national roaming and how can I use it?
- Does a list of short codes (USSD) exist?
- How can I block the Premium Services?
- How to manually configure my MMS and internet settings?
- What is the number of the SMS central?
- How can I configure and check my voicemail?
