Choose language

FAQ

Request SIM

What do I have to pay attention to during a number transfer?

Please pay attention to the following points:

  • If you have a prepaid number, it has to be registered with your current operator to be able to do a number transfer. To do this, you should contact your current operator.
  • Be aware that it is possible that you have to pay a fine. This depends on the type of contract and when you’d like to do the number transfer.
  • Your phone number still has to be active on the Polish network at the moment of the number transfer. Never end your contract on your own by sending a registered letter to your operator. By doing so, there is a risk that your number will be disconnected from the Polish network. In that case, it won’t be possible anymore to transfer your number;
  • Make sure you are in Poland at the moment of the number transfer. A transfer can go wrong or be delayed if you aren’t on the Polish network.

Was this answer helpful? tak nie   36 of 39 found it helpful
Have more questions? Contact us! Back to "FAQ"