Ahoj, Vikings! Today, our Help Desk team is attending training, so our phone line will be available from 8:30 AM to 6:00 PM, while the chat will be unavailable. We’re operating with a reduced team today, so you may experience longer wait times than usual when calling us. Thank you for your patience and understanding!
Suspending the offer – how to do it?
If you don’t want to renew your POD PRĄD offer for a while, simply go to the offer management view and select the “Suspend” button. The currently active offer will remain valid until the end of the current top-up period. After that, it will switch to the INACTIVE state – it will not be renewed, and therefore, services will no longer be available until the offer is restored, meaning reactivated. After the offer expires, any unused GB will be lost.
If the POD PRĄD offer is deactivated, your number will remain active for 365 days from the last top-up, after which it will be deactivated.
