You can change your phone number at any time, as long as your Mobile Vikings number is active. You don't need to have an active Plan.

Changing your phone number costs PLN 25. You can pay using any of the available payment methods.

You can do this in two places:

• In the Viking App: Profile → Your Number → Change Phone Number.
• In your Viking Account in a web browser: Details → SIM Card Information → Change Phone Number.

It's easy!

1. Log in to the Viking App or your Viking Account.
2. Select "Change Phone Number".
3. Choose a new number from the available list.
4. Review the summary and confirm the change.
5. Pay PLN 25.

Once you've paid, we'll take care of the rest.

You can choose from 5 phone numbers shown on the list. Don't like any of them? Refresh the list to see more options.

You can't enter your own number.

Gold and silver phone numbers aren't available yet. For now, you can only choose from standard phone numbers.

No, as long as you complete the change within 30 minutes. We'll reserve your chosen number for that time.

If you don't complete the change within 30 minutes, the number will become available again, and someone else may choose it.

Changing your phone number can take up to 24 hours.

Yes. You can change your phone number as many times as you like, but you can only start a new change once the previous one is complete.

Each change costs PLN 25.

Once your new number starts working, your old number will no longer be active.

No. You don't need to replace your SIM card or eSIM when changing your phone number.

Yes. We'll send you a push notification once your new phone number is active.