SWITCH YOUR NUMBER TO THE VIKINGS

Transferring your number to Mobile Vikings is simple and free. Just file the order through our website, app or hotline - we will take care of the rest.

What will you need?

• Personal line: first and last name, passport (or PESEL if you have been issued one), current operator and phone number.
• Business line: company data (name, Tax ID, REGON and KRS IDs), phone number and name or company representative.

Select the transfer date:

• Prepaid: any date (but please check for possible penalties for contract termination).
• Subscription: with notice period or after contract expires (with no contractual fines).

We will send the new SIM card by courier or, if you select the eSIM, by email. Confirm card received in the app or your account on our website. We will keep you informed about each step - sending texts, emails or in the app.

The order fee funds the first Mobile Vikings top-up.

To have it better! For instance - to get rid of contracts with termination clauses and commitments. Sail on your own conditions, with the possibility to resign any given moment. Break free from loopholes, small print and endless paperwork. And replace it with simple, comprehensive rules. Rely on assistance and friendly approach anytime you need it. Be noticed all the time, not only when the contract nears its end. A refreshing change? We call this being fair towards your users. Transferring a prepaid number gives new possibilities. In Mobile Vikings - a whole sea of possibilities.

It’s a simple process at Mobile Vikings. Duration depends whether you choose eSIM or a regular SIM card. If you have a prepaid number and order the eSIM, you can start using our services as soon as the next day. In the case of a regular SIM card, it might take 3 business days from the moment the order was placed. You can follow the whole process in the Viking App or in the internet Viking Account.

If you have a subscription and a contract in force, we have some good news - there is no agreement that cannot be terminated. It all depends on what conditions you have in your current contract. Sometimes all you need is a little patience. Unless you want to be hit with contractual fines with your current network operator - if he has included those in his contract (not cool.) You can place your transfer request up to 120 days before the commitment with your current network operator ends. We want to guide you through the transfer process smoothly: make it simple, fast and in a friendly atmosphere. And when the contract with your current operator comes to an end - you will become a Viking!
 

You can check the current status of your number transfer either in the Viking App or after logging in to your account on our website.

If in doubt, you can contact us - we are here to help. And crack a joke.

Yes, you can continue using the number until the transfer day - your current network operator provides the services.

On the set date the number will activate on our card - and from now on, Mobile Vikings provides your services. Just remember to confirm you have received the SIM card on time - this is essential for a smooth transfer.

Transferring your number to Mobile Vikings is free! The only cost you have is the first top-up that activates the card after number transfer.

Tips from seasoned Vikings: if you have a subscription-based contract, it is best to indicate you want to transfer when the contract expires. That way you avoid contractual fines. If you have more than one number with the current network operator, make sure all commitments are ended - including internet-only numbers.

After applying you will receive a text or email (depending on your selected channel) confirming the transfer date as notified by your current network operator.

We will also remind you that you are about to become a Viking one day before the transfer date.