Are you looking for a new operator and value clear rules and a human approach? Or perhaps fries 🍟 a good offer to go with it? We won't throw in any fried potatoes with your offer, but you can count on a sea 🌊 of Viking support.
Porting your number: how long before the contract ends?
With Mobile Vikings, you can go through the operator change process quickly and painlessly. 💪 We focus on positive experiences from the start of your journey and are happy to support you every step of the way. First, check what kind of commitment you are currently under.
There are 3 possibilities:
- Pay-as-you-go offer: you can port your number to another network practically overnight. In this case, the process usually takes 2-3 business days.
- Subscription: Have you ever signed a fixed-term commitment and would like to feel freedom and the wind in your hair on our deck? Take a look at your documents and find the date until which you are obliged to stay with your current network. If the contract has already ended, you can quickly furl your sails ⛵ and hop on our ship with a one-month notice period. In case of a longer commitment, you can place your order with the Vikings no earlier than 120 days before the end of your contract. We will send you a SIM card, and your number will be ported to us by the date set by your current operator.
- MIX: some contracts of this type require a certain number of top-ups. Ask your operator about the earliest possible date to port your number. Most often, the notice period is one full billing cycle, and after that, we'll welcome you aboard our ship. 🚢
How long does it take to port a number to another network?
Becoming a Viking requires a few simple steps. Our Help Desk agents will support you at every stage and will gladly provide information on its progress.
Here's a short guide 🤝 on "How to become a Viking":
- You can order number porting on our website, via chat, or by phone. We'll need your delivery address and the details on which the number is registered. Providing this information will only take a moment, and you can do it during your morning break with a aromatic coffee.☕ If you have any questions, we're happy to chat longer and clear up any doubts. 💪
- The next step is sending the SIM card, which we do even on the same day. You'll receive your pass to the Viking world via DPD. 📩
- Now it's your turn. 🔥 Your task is to open the package and enter the activation code on your Viking account. You'll find instructions in the envelope that will guide you through this step. Confirmation of successful completion will be a clock that starts counting down to your transformation. ⏰
- Time for our move! We will contact your operator and take over your number onto our deck. 🥳 The activation date depends on your commitment type. For pay-as-you-go offers, you can start your Viking journey as early as the next day.
- You are officially a Viking! Insert the SIM card into your phone and catch the wind in your sails! ⛵
What to pay attention to when porting a phone number?
If you want to port your number to another network, pay attention to providing correct registration details in your order. Does a family member want to become a Viking but doesn't know how to go about it? 🧐 You can feel like a true hero and help them through the process. 🦸 Your referred person will get the best operator, and you'll get a referral discount. 🤑 When placing your order, remember to ensure the data matches. After activating the number on our network, you'll be able to take the number under your wing. 👼 On our deck, you'll find the option to perform a cession, which is a change of ownership.
Is it worth switching from a subscription to a prepaid offer?
Porting your number from a subscription to pay-as-you-go means many positive changes. 🤝 You'll experience uninterrupted peace, freedom, and perfect support from the Viking Help Desk. Onboard, you'll find pay-as-you-go offers and a phone number subscription. You're not tied to us by any contract, so it's up to you how long your journey will be. ⛵ You can find a comparison of subscription and prepaid offers in the post Subscription or card – which is more profitable?
As a network of people, we want joining our crew to be a pleasant experience. That's why we ask new Vikings what can be done to make this process smooth and enjoyable. And it's working! So, if you decide to port your phone number to us and don your horned helmet 🥳, you can be sure of excellent service from our #perfectHelDesk.