Got front-row tickets to a Viking cruise? Your number is waiting to be ported, and your Viking SIM will land in your phone any minute now? Our systems will configure all the necessary network parameters automatically, but there's always a "but". Wondering why you need to configure your phone? A cautious Viking is always prepared. Check our configuration settings and make sure you're using the Mobile Vikings mobile network to its full potential 💪.
Here’s a guide titled "How to Configure Your Phone?". With this, your smartphone will fully spread its sails and feel the Viking wind!
Phone Configuration: Mobile Vikings SIM Card
Here, there are two quick things: installation and activation. And now, let's get it done without making simple things complicated.
SIM Card Installation
Pop out the card in the correct size from the plastic (ours are all 3-in-1, meaning mini, micro, and nano) and insert it into your phone. It only fits one way, so you can't get it wrong! You've got this! Just don't throw away the card's housing, because next up is...
SIM Card Activation
This will be even simpler! Just a few steps.
How to Activate Your SIM Card?
- Install the Viking App on your phone and log in to your account.
- Find the SIM activation button.
- Enter the last 4 digits of your SIM card number. You'll find them on the card's holder.
- Tada! Everything is working, playing, and humming, and your SIM is active. If it doesn't work immediately, believe us, your card will be active in a moment and will feel the Viking wind! Let's keep going!
Since your card is working, make sure you're using all the technological benefits.
5G, The New Connectivity Technology
We've written about how 5G works on the blog a few times already (like here: What is 5G and what's it all about?). This time, however, we'll focus on how to enable it.
To connect via 5G, you will need:
- The right plan – SUBSCRIPTION. If you currently have Matcha, don't shed tears. You can switch to a new plan in a few moments, for example, with the help of the Viking App.
- The right phone – check if your smartphone supports 5G.
- The right configuration, meaning sliding a toggle or checking an option in the settings. Find something on your device that is more or less related to the term "mobile network" and search for the connection technology there. Select 5G, and if you're within range, your phone will use the new technology. You can find detailed instructions on how to enable 5G in this post: What does 5G look like in Poland? Now for the next piece of the puzzle, better connections.
VoLTE Configuration
Your internet works on 5G, but what about calls? If your phone supports this technology, you can use VoLTE. What is it? And who needs it? Basically, to make things faster and more enjoyable! Better quality, faster connection establishment – all positives.
How to Enable VoLTE?
- Go to settings, where you manage your mobile network.
- Find the option for VoLTE calls/VoLTE Voice & Data.
- Turn it on!
Voilà! You don't pay more – you talk better, which is like #living_the_madrid_life 🥳. Oh, and it doesn't cost extra. You can find a list of supported devices here: Wi-Fi Calling – Check!
P.S. You need to be within LTE or 5G coverage for this to work. And what if you don't have any coverage at all? If you have Wi-Fi, you're saved, because…
We Also Have Wi-Fi Calling
Mobile Vikings provides coverage through Play, the fastest-growing and super modern network. However, sometimes (in a parking lot, elevator, supermarket, or warehouse), you might not have signal. If there's Wi-Fi, you can still talk without any problems! Magic? No – technology! And maybe that's better. You can enable the service in your phone's settings, and you'll find detailed instructions in the post: How to Call over Wi-Fi. Of course, provided your phone supports Wi-Fi Calling.
How to Enable Wi-Fi Calling?
- Go to settings, where you manage your mobile network.
- Find the option for Wi-Fi Calling.
- Turn it on!
Now, two important things. First, you need to accept the terms and conditions. They will appear on your phone only once, and then you can accept them. Second – the operator's name on your device might change to PLAY Wi-Fi. It's nothing to worry about, you're still a Viking, but here we use PLAY's systems, hence the name. When you disconnect from Wi-Fi, Mobile Vikings returns to the screen.
Additional perks? With Wi-Fi Calling abroad, you use and pay "like in Poland". This means you can call your mom for free even from Cambodia. (If you have the appropriate plan active, of course).
Everything should be configured now, but let's check if you can manage 💪.
APN Settings, or How to Send an MMS?
The acronym APN might sound quite mysterious to many of us 🧐. The English name is Access Point Name. Correctly configured APN settings enable the packet data transmission offered by the operator. It's thanks to APN that you can use it. Incorrect settings, on the other hand, mean problems with internet and MMS functionality.
Sometimes they are still used (MMS, of course)! Although the resolution is terrible and there are so few pixels that they will fit in an MMS (bad industry joke 😛). In any case, if you can't send one, your APN settings might need correction. To fix this, just go to the SIM settings mentioned earlier. You need to check if the settings match the ones below.
Internet APN:
- Name: INTERNET
- APN: internet
MMS APN:
- Name: MMS
- APN: mms
- Homepage/MMSC: http://mmsc.play.pl/mms/wapenc
- MMS Proxy: 10.10.25.5
- MMS Port: 8080
And that's it! You've reached the end of your configuration journey and have everything set up correctly. Knock off, time for CS and other pleasures. In 99% of cases, everything we've written about happens automatically and just works. In all other cases, remember that you can contact our #PerfektHelpDesk.
P.S. Since we've covered the basics, make yourself comfortable on board and assemble your crew! Take a look at our post: When can you port your number to another network? and then feel free to port the number of your loved ones to Vikings and let them feel the wind in their sails too.
