FAQ

How to Top-up the number using MATCH offer?

For MATCH offers, you can recharge your SIM card in several ways:

• By enabling Auto Top-up, your account is recharged once a month, and the system automatically checks when the current recharge period ends. This way, you make optimal use of what you pay for, ensuring that your accumulated data (in the Perfekt MATCH, Hot MATCH, and Ekstra MATCH offers) won’t expire. You can activate Auto Top-up here or in the Viking App. If you want to change the offer for which Auto Top-up is applied (e.g., from Perfekt Match to Ekstra Match), simply disable the service and re-enable it, choosing the offer you prefer.
• Through the Viking App installed on your smartphone: with a Mastercard/VISA card, quick transfer, or Viking Points.
• By logging into your account at www.mobilevikings.pl – click on the “Top-up” button in the top right corner, then select which number from the list you want to recharge (if you have multiple numbers). You can choose from the following payment methods:
  • Balance
  • Payment card (Mastercard/VISA) – enter the card number, expiration date, and CVC code located on the back – you can save the card and enable Auto-recharge right away.
  • Quick online transfer through the available payment intermediary – you will be redirected to a page to select your bank. Choose your bank, enter your login details, and complete the online transfer.
  • Blik
  • Google Pay

You can top up your Balance by choosing any amount between 5–300 PLN. These funds can be used to activate plans or pay for services according to the Rate List. Balance funds remain valid as long as your number is active, but topping up your Balance does not extend the validity of the SIM card.

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