FAQ

Usage

How can I block the Premium Services?

Premium services are all kinds of services that charge you extra:

  • Special number calls, SMS, MMS and video
  • Incoming Special SMS/MMS
  • Special WAP
  • Streaming services
  • some helplines and audiotext services

If you want to block the Premium Services on your phone, all you need to do is to contact us using your registered e-maill adress. The blockade will be activated in our system.

If you didn't block the Premium Services completely, then since 12/12/2018 there are limited nevertheless. In accordence with the Telecommunication Law, your monthly limit is set for 35 zł. You can disable or change it by contacting our helpdesk.

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