FAQ

What do I need to do to be able to use roaming services within the European Union?

Remember to check before your trip if roaming is enabled on your number. You can do this in the Viking App > Profile > Number Settings.

If you are traveling within the European Union, the POD PRĄD offer is perfect for you, providing unlimited calls and SMS every month, along with an appropriate data transfer limit depending on the offer variant, including within the EU.

If you are a MATCH offer user and want to use roaming services, make sure you have sufficient funds on your Balance or use dedicated roaming packages.

When staying in the European Union for an extended period, please note that according to the Fair Usage Policy, we may charge additional fees on top of your basic service rate. You can find more information about possible fees here.

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