When we talk about something virtual, we usually mean something intangible that offers only a pale imitation of its real, proper counterpart. By a process of rather uninspired deduction, one might conclude that virtuality comes with certain limitations and, to some extent, deficiencies. Is this a fair assessment? Does this characteristic also apply to a virtual mobile network operator (MVNO)?
We won't keep you in suspense for long. We're cutting short any speculation right from the start and can state with full conviction that virtuality does not come with any limitations whatsoever. However, we're saying this on our own behalf, as a virtual mobile operator. 😊
We are Mobile Vikings, and with our hand on our heart and our SIM card (which is very real, by the way!), we can admit that despite operating without official branches and distribution networks, we are in no way inferior in capabilities to the *bigger* players on the market. Alright, so what advantages does this mentioned virtuality offer?
A virtual operator will deliver your SIM to your door
Shops, what are they even for? Considering that all you need to be fully happy and set sail (i.e., use our services) is a SIM card delivery – having official distribution points seems like unnecessary baggage.
With us, all matters related to number porting can be handled securely online or over the phone, without you having to stick your nose out of the house. And if you absolutely want to give us a high-five, you can visit us in Wrocław. 🌉
A Help Desk ready to help
Besides, you don't even need to be in the capital of Lower Silesia for a helping hand (and, of course, signal) to reach you. Our virtuality primarily means we don't have our own infrastructure. We rely on the Play network infrastructure, and our Help Desk operates on common sense and a natural dose of patience.
Anything that might cause you problems with communication, number porting, or other tech-related matters – will certainly be handled with care by our Help Desk. Even if you have another topic to discuss – feel free to reach out, chatty people are also in our DNA. 🧬
A virtual operator with 10 years of experience
And what if we decide to drop anchor? We've been on the market for almost 10 years now, and we certainly don't intend to deviate from the course we've set since venturing into the stormy waters of the telecommunications market. 🚢 From the very beginning, we've been honest (and sometimes straightforward) in our communication with our crew.
In the words of a popular journalist/president abroad: *we call it like it is*. And the current situation is as follows – we focus on our crew, while successfully snatching more and more numbers from the clutches of contracts with our competitors. Full of romance! As a virtual operator, we can simply focus on our community, leaving infrastructure matters to the bigger players.
Small, but not necessarily crazy
Rationality might not be our middle name, but as a virtual operator, we certainly don't ridiculously throw money at advertising and more celebrities to convince you to choose the right network.
If we were to call anyone a celebrity (considering the level of investment made), it would definitely be <🎶 sentimental background music 🎶> the Viking/ViQueen – our customer/user. Community is key to our decision-making; it determines the future direction of our actions. It sets the tone and points out what we should focus on right now.
Alright, do you still have any REAL doubts about our virtuality? 😊 Let us know below – we'll do our best to dispel them all!
