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How to unlock a SIM card?

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Mobile Vikings Crew
11 months ago
460 read
4 min. of reading
This page has been automatically translated using machine translation

Ahoy, Viking! Do you ever feel like Thor, who's forgotten where he put his hammer? Similar feelings can arise when you forget your SIM card PIN. It might seem like such a slip-up is unworthy of a steadfast warrior traversing seas and wild expanses. However, refrain from self-flagellation, because even the favorites of the gods have had worse blunders. We'll solve the problem quietly, without angering Odin or exposing you to malicious comments from your comrades-in-arms. Trust us, and we'll guide you through these treacherous waters like an experienced navigator 🗺️.

I forgot my card PIN. What now?

Usually, entering your PIN happens automatically. You don't even have to think about it. However, memory can be unreliable. Sometimes, at the least expected moment, a dense fog envelops the mind, just like a harbor in a fjord in the morning. Information that seemed perfectly obvious moments ago then slips from your head.

When you find yourself in such a situation, it's honest to admit to yourself: "I don't remember my SIM card PIN." If something rings a bell, allow yourself one attempt, but if it fails, refrain from further guessing. Frantically entering various passwords could only complicate the situation. Three unsuccessful attempts result in the card being blocked. Instead of hoping for a sudden epiphany, use more effective methods.

How to unlock your phone when you forget the pattern?

Have you managed to curb the urge to forcefully enter the wrong PIN? Many a Viking could envy you for this ability to keep a cool head! In such a situation, you just need to check your account in the Viking App or on the Mobile Vikings website. In your profile settings, you can view your SIM card PIN. This will allow you to quickly regain access to all phone functions. The exact procedure for the mobile app is as follows:

  1. Launch the Viking App.
  2. Log in.
  3. Go to the Profile section.
  4. Tap on SIM Data.

If you prefer to use the service through a web browser, follow these steps:

  1. Open the website: https://mobilevikings.pl/en/.
  2. Log in.
  3. Click My Account.
  4. Select the Data tab.

We gently encourage you to explore our services. To start, take a look at the possibilities offered by our prepaid offer.

My SIM card is blocked. How do I recover the PUK code?

Risk and perseverance are in Viking nature. It's hard for us to blame you, therefore, if you try once, then a second and third time, and it all ends with a big NOTHING. Fortunately, a blocked SIM card is not the end of the world. In such circumstances, you need to reach for the PUK code. If you are a Mobile Vikings customer, you will find it by logging into your account on the website or in the mobile app. View your profile there, then go to the "Data" or "SIM Data" section. 

When entering the PUK code, you need to keep your nerves even more in check. In this case, just one failed attempt is enough to permanently block the SIM card. So, try to avoid haste and carefully enter each character. If you make a mistake, it can of course be corrected, but it will require ordering a duplicate card. This might involve leaving the house, and there's no point in overexerting yourself.

Time to set a new PIN

After unblocking your card with the PUK code, set a new PIN. Create a combination that you can easily remember, but at the same time, it won't be too obvious to others. So, you can initially reject "1234," your birth year, or a sequence of four ones. While with such a password, there's a chance the intruder will incapacitate themselves with laughter 🫠. However, you can't place too much faith in such a scenario.

Show more creativity. It's best if the code refers to some event. The brain permanently retains information that is linked to other data. So, perhaps the date of the Battle of Hastings? Or the year Leif Eriksson is said to have reached America? Or something completely different, like your record high score in boxing in Władysławowo. You'll definitely never forget that.

How to reset a blocked phone?

Remember that the above guidelines apply only to situations related to a blocked SIM card or losing its code. A phone password or the device suddenly freezing is a completely different matter. In such circumstances, completely different actions should be taken. Check how to reset your phone. The tips in the attached article will help you successfully get out of trouble.

The most important thing is to stay calm

Remember that no matter how much you make things difficult for yourself due to a blocked SIM card, the solution is within reach. You can deal with the problem on your own by following the instructions mentioned. If, at any stage, you encounter an obstacle that is difficult to overcome, you can always contact customer service. There, our very friendly consultants will quickly guide you on the right course. 

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About the author:
Mobile Vikings Crew
They are experts, with a capital ‘V’. They have been working at Mobile Vikings for over 10 years. For them, the telco world is as small as a SIM card. On the blog, they share their fascination and passion for new technologies and digital transformation. Have they heard about...? They have. And do they know about...? Of course, they do. And they'll gladly tell you all about it, following the motto #DlaSwoichWszystko.
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