Your phone number is a treasure – you've had it for years and don't want to part with it. But this bond doesn't tie you forever to one operator. Today, transferring your number is as simple as an oar and entirely possible online. In this guide, we'll show you step by step how to transfer your number and painlessly jump aboard a new network.
Key information from the article
- Transferring your number is always possible – regardless of whether you have a prepaid plan, a subscription, a hybrid plan, or a business number.
- Reasons for changing are mainly savings, better coverage, and additional benefits in the new network.
- Duration depends on the type of contract – prepaid transfers even in 1 day, subscriptions usually after the notice period, and a business number requires additional documents.
- The procedure is simple – you choose an offer, submit an application, receive your SIM/eSIM, and the new operator handles the formalities with your old operator.
- The cost of transferring is PLN 0 – the only expenses may result from contractual penalties or settlements with your current operator.
Why are we so eager to transfer numbers?
There are tons of reasons to transfer your number. Most often, it's about better financial terms – more gigabytes, minutes, or SMS for a lower price. You can often save hundreds of zlotys annually. Additionally, there's better coverage and service quality, because no one wants a mobile operator that frequently goes overboard. Additional benefits are also tempting, such as accumulating unused GBs or loyalty programs. Contact with the operator itself is important – it's good to have a crew that won't leave you in the lurch when you need support.
How to transfer a prepaid number, a subscription number, or a business number?
Practically every mobile number in Poland can be transferred to another operator. It doesn't matter whether you have a subscription, prepaid, hybrid, or business number.
- Many people with a fixed-term subscription contract think they are "imprisoned" with their operator until the end of the contract. But by Odin's word, you can transfer your number at any time, even in the middle of your contract! The only thing you need to watch out for is a possible penalty for early termination.
- Subscription without commitment – there are no restrictions here. Transfer whenever and however you want.
- How to transfer a prepaid number to another network? This is the simplest possible scenario. Prepaid cards have no time commitments, so the process usually takes only one business day and complications are rare.
- Hybrid and mix numbers – the procedure is similar to a subscription, but usually without additional fees.
- For a business number, prepare for a bit more paperwork. Additional documents like NIP (Tax Identification Number), REGON (National Business Register Number), and for companies, also KRS (National Court Register Number) are needed. If the company has several authorized representatives, the consent of all may be required.
How to transfer your number step by step?
To show you the process in practice, we'll go through it using Mobile Vikings as an example.
Step 1: Check your situation with your current operator
Before you set foot on a new deck, make sure you know your current position. Check:
- when your contract ends,
- if you have outstanding payments,
- if you are subject to a penalty for early termination,
- what additional services are assigned to your number.
Step 2: Choose a new operator and submit an application
You choose the offer that suits you best. With Mobile Vikings, you can do this without leaving home – on the website, in the app, or via the helpline (+48 732 007 007).
What is needed?
- For a private number: first name, last name, PESEL (National Identification Number) or passport, current operator, phone number.
- For a business number: company details (NIP, REGON, KRS), phone number, representative's details.
You choose the transfer date:
- for prepaid – practically any,
- for subscription – according to the end of the contract or after the notice period.
Step 3: Receive your SIM card or eSIM
We will send the new SIM card by courier, and you will receive the eSIM by email. After receiving it, you confirm delivery and receive a message stating exactly when your number transfers to the Vikings.
Step 4: We set the transfer date
If you are not bound by any contracts – your number can be with us even the next day. If you have a notice period, we will let you know when the change day will occur.
Step 5: Welcome aboard
On the designated day after midnight, your old SIM card loses power, and your new Mobile Vikings card comes to life. From that moment, you sail with us.
How the entire process works at Mobile Vikings – in a nutshell
- You choose an offer – you place an order online.
- You provide your data and confirm your identity – online or with the courier.
- We deliver the SIM card or eSIM.
- We handle the formalities with your old operator.
- We set the transfer date.
- The number jumps aboard the Vikings – and you sail on with a new offer.
The whole process is clear and transparent, just like Mobile Vikings' offer, and the steps themselves are so simple that anyone can manage them without a problem.
FAQ – frequently asked questions
1. Can you transfer your number to another network at any time?
Yes! Transferring your number is your right, and no operator can refuse you. You can do it at any time, regardless of the type of contract. If you have a fixed-term subscription, a financial penalty may apply, but the transfer process itself is always possible.
2. How much does it cost to transfer a number?
At Mobile Vikings, transferring your number costs PLN 0 – just like with most Polish operators. The only costs may relate to settlements with your old operator: a penalty for early termination of the contract (fixed-term subscription only), the bill for the last month, and any outstanding payments. However, these are not transfer fees, but normal settlements from the previous contract.
