Ahoy, Vikings! This weekend, the Helpdesk team is setting sail on an integration cruise! This means our phone line and chat will be unavailable, and response times to emails may be a bit longer than usual. We’ll be back in full swing on Monday from 8:30 AM!
If you want to use additional paid services, such as making a roaming call or sending a Premium SMS (all paid services can be found in the Rate List), and you don’t have sufficient funds in your Balance, simply choose a top-up amount in the top-up panel. You can select an amount between 5 PLN and 300 PLN. Added funds will remain valid as long as your number is active, but they do not extend its validity.
To top up your Balance, you can also use external payment channels:
These top-ups do not activate any offers or extend the account’s validity, but the added funds can be used to activate plans or access services at standard rates.
When you do not have an active offer, the following charges apply for services within the country: