It's not hard to notice that we're not exactly on the same path as traditional mobile network operators. At Mobile Vikings, we like to do things differently – and not, God forbid, because we’re striving to be unique snowflakes. ❄️ We simply do things our own way! Every step is a consequence of our chosen business model. Want to understand this approach better? Listen up.
In the beginning, there was chaos and the big operators. 🌌 But from the chaos emerged… questions. Can a mobile network be built differently than according to corporate rules? Can you look at people as people, not just rows in an Excel sheet? Can you be independent and allow your users to be independent too? Or maybe you can completely abandon the traditional customer-service provider relationship and take inspiration from some other form of bond? Do something together?
Our Values
Mobile Vikings was founded because we want to answer "yes" to all of the above questions. A truly utopian task, but who said we can’t get closer to the ideal? Our goal is to run a business where the user is a human being, not a number, and what's more, has a real impact on this business, co-creating it with us. We value freedom and we wholeheartedly want to be a community operator who doesn't have a stick in… wherever a Viking most often encounters a longship. 🙃 How does this look in practice?
Our Business Model
Since a company cannot live on ideals alone, we had to build something from these values that would work in the harsh realities of the free market. In short – create a business model. Ours is very simple: everything we earn, we reinvest back into our users.
[Investors and supervisory board members worldwide are likely choking on their cigar butts right now, let’s give them a moment to recover 😨]
That's right. Instead of cashing in and paying dividends, Mobile Vikings' profits return ♻️ to the Vikings – in the form of a constantly improving offer and additional initiatives we undertake for the entire community or according to its will. We also don’t spend money on big TV advertising campaigns, we don’t pay millions for expensive celebrities who mean nothing to our brand. We prefer to receive a poem from a satisfied Viking.
How This All Affects the Offer…
First and foremost, since freedom is dear to a Viking’s heart, our offer is prepaid only. We don't want to tie anyone down with long-term subscription contracts; you can leave our ship at any time. 🚪🚶 But you know what? For some reason, we have the most loyal user base among post-paid offers in Europe. It’s great to be together by your own free will!
Secondly, we believe in honesty. We don’t hide inconvenient facts under asterisks, our offer is as simple as possible, and if we make a mistake – we talk about it openly. We want you to be able to decide what your network should look like, so we give you choices. 🗳️ For example, when in the Match offer you decided whether you preferred universal free data rollover or extra GB without rollover.
Ah, rollover. We decided it's not cool when someone first gives you something and then takes it away. 👹 That's why on our ship, your gigabytes stay with you, and any unused portion simply rolls over to the next month. You can use them when you need them more or spend them in the Viking Store.
We also appreciate the most engaged users. Do you recommend our network to others and help us grow this way? 📈 In return, you get permanent discounts – 10% for every new Viking who joins thanks to your recommendation. And if you gather five, it’s #forfree.
…But the Offer Isn’t Everything
As a community operator, we can't stop at just the offer! Vikings deserve the best. #EverythingForOurOwn! That’s why, instead of an army of indifferent bots, our best Help Desk team is ready to tackle any issue at your call, and will go the extra mile to solve any problem. And while they're at it, they're happy to chat about anything. ☎️ Anyone who's called knows!
We mentioned the Viking Store! It’s a unique shop where the accepted currency is rolled-over gigabytes. 🛒 So, more thrifty Vikings can exchange their internet reserves for various goodies: clothes from the Viking collection, gadgets and accessories, as well as charitable aid for an organization chosen by the community.
We like to help, which is why we also invest in the Viking Support assistance program. As part of it, we regularly do something good. 😇 Recently, for Mosquito Day, we purchased several dozen swift houses to encourage more of these flying daredevils to nest in Wrocław, while simultaneously helping residents combat the mosquito plague.
And which other operator can you legally beat at a Laser Tag tournament?
We regularly report on all our activities in our monthly reports for the Board. That is, for you, the Vikings – because you are building this network with us, and we hope you are satisfied with it! That's our business model.
