In the next episode of demystifying the secrets and complexities of mobile operators, we'll focus on a process that guarantees the vitality of both our and your onboard systems. Although we've already spoiled everything in the title, don't leave just yet, because we want to clarify a few basic issues that might seem simple at first glance, yet still give some people migraines. 🤯
Everyone knows what a top-up is. It's a necessary element for the continuity of calls, data transfer, and all the functions we offer as a virtual operator. Everything seems clear, but ultimately, we need to focus on two types of top-ups that function within our ecosystem. 🌎 Let's get to it:
Account Top-up
The basis of the basics – this is the process where, on a day of your choosing in the month, a charge is debited, resulting from your current plan (what plan? How much GB? We assume you know, but we'll prudently refer you to our Perfekt Match breakdown). The fee, charged cyclically every month, guarantees that you can continue to enjoy all the benefits of the offer and extends the validity of your account, keeping your number active. 🤸 What do you need to know? The funds debited for this process do not cover premium services, international calls, or anything else you might come up with. For those, you'll need additional funds in your balance.
Balance Top-up
This is precisely the process that will allow you to spend your cash on all the things you won't find in the basic offer. If you're going abroad, if you want to send an SMS with a special fortune-telling request, or support a charity. 💲💲💲 Regardless of your choice – you'll need additional funds. A balance top-up includes all funds transferred to your wallet that are not an account top-up. The balance (or the aforementioned wallet) is a reserve of virtual cash, a reserve for all additional services and unconventional calls. 😈 Furthermore, a balance top-up will not extend the validity of your number.
Everything clear? Any doubts? What else is important in this matter? We'll take the liberty of answering the last question and presenting two more concepts:
Auto Top-up
We smoothly transition from top-up topics to a process that, as the name suggests, happens automatically, without your intervention, but with your knowledge and permission. The guarantee of smooth sailing on your longship is a linked card. 💳🔌 This serves to ensure the continuity of top-ups and gives you the freedom to use your account. Account (and balance) top-ups happen automatically!
Smart Wallet
It's worth having backup funds for a rainy day, and such funds in your balance are somewhat a guarantee of that. Similar to auto top-up – a smart wallet 👛 ensures that your balance/wallet will not run out of sufficient cash (you can always conveniently adjust the amount in the Viking App). If your funds drop below a set threshold – a top-up will restore your balance by a specified amount.
Have we clarified all the issues? ☀️ Do you still have any doubts? Don't hesitate to leave them in the comments. We'll definitely clear them up! 🌬️ Top-ups hold no secrets from us.
