You have a large bundle of mobile internet to use and all you need for happiness is a working device that would allow you to use the network. Unfortunately, your phone won't turn on. What to do in this situation?
Your phone won't turn on, what now?
This is not the moment to start swearing like a sailor or writing runes of profanity on walls. We know that a phone refusing to cooperate is an uncomfortable situation, but let's look for ways to resolve this problem peacefully.
There can be several reasons for this state of affairs. All of them can be diagnosed and solved relatively easily. Indeed, in some cases, the solution might be quite expensive. Sometimes it may turn out that replacing the device is necessary. But relax! Let's start this analysis factually and step-by-step.
1. Mechanical damage
The reason your phone turned off and won't turn back on could be, for example, mechanical damage. Your smartphone might have fallen. The screen might not be damaged, so at first glance, there are no signs of trouble, but damage could have occurred inside the device.
2. Contamination and liquid damage
Contamination of the equipment, e.g., with grains of sand, crumbs, or food remnants, can also be the reason for problems with turning on your smartphone. Liquid damage or a shattered display are other – quite obvious – reasons why a smartphone might refuse to cooperate. It's worth preparing for such surprises in advance.
Unfortunately, in each of these cases, it may be necessary to use the services of professionals who will repair the smartphone. And this service will be quite expensive. Therefore, it's worth simply insuring your phone. This will make it easier to handle the high costs of potential repairs.
3. Battery overheating
You have a new smartphone and you're as happy as a child with the opportunities that have just opened up to you. So, you pack all the apps recommended by your friends, games you're sure to be a master of, and many other "essential" programs into your device. The effect? You cause battery overheating. Your smartphone may then turn off on its own because it's programmed to protect itself from temperature increases.
Restarting the device can help relieve the strain on its components, but you'll need to seriously consider which apps or games to remove permanently. For your own good and your phone's. However, this doesn't mean you should delete photos and videos that hold many memories. Just transfer them to an external drive, an SD card, or store them in the cloud.
4. Device update... or rather, the lack thereof
Your phone charges but doesn't turn on? If you've ignored successive software updates, this could also be the reason. You can fix this problem quickly and on your own by updating the device.
Remember to also use apps and programs from trusted sources, i.e., the App Store or Play Store. Those you download from suspicious places online can lead to system malfunctions or even infect your smartphone. In turn, apps that haven't been verified in the aforementioned stores can excessively use your phone's cache and cause it to shut down.
5. Damaged SIM card
And finally, one more reason. If your phone doesn't turn on and gets stuck on the logo, it could mean a damaged SIM card that is therefore not cooperating properly with the slot. A similar problem can occur with charging contacts – due to their damage, the phone won't charge correctly but will perform spontaneous resets. In case of SIM card damage, we recommend contacting our Help Desk: +48 71 799 99 40 or +48 732 007 007. You can also write to us via chat.
What to do when your phone won't turn on?
Don't panic, nothing serious has happened yet, so let's move on to Plan B. First – a restart. Yes, easier said than done, but if the screen is as black as pitch, how do you do it? A specific combination of buttons will work. On iPhones, it works when you press the power and volume buttons simultaneously. In a moment, you should see the bitten apple logo appear, and then it should go smoothly. On Android phones, you need to press the power button and the volume down button at the same time.
This was a so-called soft reset, but in some cases, this solution may not be sufficient. Then you have to resort to drastic measures, i.e., a hard reset. This will restore the phone to factory settings, and at the same time delete its content in the form of installed apps and files, such as photos or videos. A small tip for the future – it's worth backing up your important files from time to time and saving them to an external drive or laptop.
To precisely determine why your phone won't turn on, you might need to visit a specialist. If they determine that worn charging contacts are the cause of all this trouble, you'll need to replace your charger as soon as possible. Otherwise, you could damage the charging port in your phone, and then the problem will be much more expensive.
Software or display issues can cause the device to malfunction. In that case, also entrust your smartphone to professionals. And here, the tip from the beginning of the text comes in handy, i.e., phone insurance/protection. Then some of the costs will be lifted from your shoulders.
You don't have to treat your phone like a delicate egg, but remember that it is a delicate device. On the beach, in a child's hands, in the bathtub, and in other equally interesting places, unforeseen situations and equipment damage can occur. It's worth anticipating them in advance and preparing accordingly...
