We can bet that a smartphone with mobile internet from Vikings will work like gold. But you know, exceptional situations happen, and a lack of internet on your phone can also occur. Panicking is not advisable then. We know how to deal with this problem. You will find out too.
What to do when there's no internet on your phone?
As smartphones have been selling like hotcakes for years, mobile internet is gaining popularity (for a solid package of it, visit the Mobile Vikings website). GUS data doesn't lie. In 2021, there were more mobile internet users in our country (72% of households) than fixed-line internet users (68.8%). In this jungle of numbers and connections, a lack of internet on your phone can happen. Let's check why.
Let's start with the absolutely basic things.
- If the internet on your phone isn't working, first check if the problem affects only your device. The issue might be with the operator. Therefore, make sure the network signal icon is available on your smartphone screen and check the connection quality. Also, try turning airplane mode on and off. Your phone might connect to a different tower.
- The next step is to check airplane mode. If you (completely by accident) turn it on, all network connections will be lost – there will be no GSM signal, and Wi-Fi or Bluetooth won't work. To turn off this option on an Android phone, go to settings and select the "Wireless & networks" tab. There you'll find airplane mode. For an iPhone, open the control center and deselect the airplane icon. Your phone should start working normally.
- Next on the list of mundane reasons why the internet on your phone isn't working is... the absence of a SIM card in the device. In that case, you can only connect to the internet via a local Wi-Fi network configuration. The result will be the same if the card is damaged or the system stops recognizing it. In such a situation, you should restart your phone. If this doesn't solve the problem, unfortunately, you'll need to replace the SIM card.
- Don't forget that... your internet package might have just run out. Then there will be no connection, and you'll have to postpone your online adventures. Or buy a new package, and it's best to use the convenient auto-reload option at Mobile Vikings. Then the package will renew automatically, and you'll avoid surprises like running out of GB in the future.
Mobile data not working - what to do?
Going abroad, but you prefer to keep your potential phone bills under control. Then you turn off mobile data and only use local Wi-Fi networks. It seems simple, but in the rush of things, many people forget about it. All you need to do is switch the appropriate button in your phone's settings, and everything will return to normal.
No internet on your phone, i.e., offline mode
The above reasons for no internet on your phone are quite easy to fix, but dealing with other situations can be a challenge for some Vikings. One of the potential causes of internet problems can be a virus, which can affect your internet connection. Indeed, the internet will still be available on the device, but the connection quality will be far from expected. In such cases, it's best to use antivirus programs, available in both the App Store and the Play Store. It's worth aiming for those highly rated by users. It's almost always a guarantee of solving the problem.
And what if your phone handles all installed applications perfectly, but browsing websites doesn't work as it should? Your browser is likely outdated. Clear your browsing history, delete cache data, and download the latest version of your browser. The problem will disappear like magic.
What to do when your phone connects to Wi-Fi but has no internet?
Internet connection problems can also occur when the device connects to the network via Wi-Fi. Your phone might see the connection, but using the network will still be impossible. The most likely cause of the problems is the router's configuration. Some models are equipped with a reset button that restarts the device. If the router doesn't have such a button, turn it off for at least 30 seconds and then turn it back on. Strengthening the Wi-Fi signal by moving the router to a different location should also help. It's also possible that you'll need to use a signal booster or set up additional antennas.
Even the most modern smartphone can be an unreliable device and can bring the toughest Viking to tears. But instead of getting unnecessarily upset, it's enough to reach for the ironclad advice of IT professionals and restart the system. It will be fine.
