How to top up a prepaid phone?

If you're sailing with us, the first (or subsequent) payments are already behind you. 🌊 As they say: the first hurdle is overcome! 🐱 We adore cats and have no intention of throwing them over the fence. Instead, we'd be happy to explain the difference between topping up your offer and topping up your balance.

How to top up a prepaid phone?

You might think, "I paid X amount, and it doesn't matter how I do it"? 😆 In practice, it turns out there is a difference, because we're talking about two different types of top-ups.

Topping up your Mobile Vikings offer will provide you with:

1. Extension of your number's validity for a specified number of days.
2. A package of unlimited calls, SMS, and MMS.
3. A GB bundle. 🤩

Topping up your balance means for you an influx of zlotys into your Viking wallet. 💰 

Funds from your balance can be spent on:

• Premium SMS and calls, e.g., calling a fortune teller, 🧚
• SMS and calls to international numbers,
• roaming services,🌴
• services in Poland if you don't have an offer purchased.

How to top up your offer in Mobile Vikings?

Vikings need complete freedom and independence, and a paid offer will provide you with a package of calls, SMS, MMS, and an internet bundle. 💪 Below you'll find instructions on how to purchase a top-up offer in Mobile Vikings.

Topping up your offer in the Viking App

1. Click the black Top Up button
2. Choose your favorite offer
3. Confirm your choice with the arrow ->
4. Select your preferred payment method
5. Confirm with the Top Up and Pay button
6. Done! Your number continues to sail with us! 🌊

Topping up your offer on the website

1. Click the black Top Up button
2. Select Offers and choose the one that suits you
3. Confirm with the Choose Offer button
4. Now it's time to choose a payment method and confirm with the Top Up and Pay button
5. Top-up paid! 🥳

Take a look 👀 at our video about topping up your offer as well:

How to top up your balance in Mobile Vikings?

Now it's time for instructions on how you can add zlotys to your balance. 🧐 You can replenish your Viking resources in the Viking App or by logging into your account on the website. Below we present a simple guide.

Topping up your balance in the Viking App

1. Find Additional Services Balance and click Top Up ->
2. Then select Top Up Balance One-Time
3. Specify the balance top-up amount between 5 PLN and 300 PLN
4. Click the arrow -> Viking eyes 👀 will now see the payment screen, where you will find: Blik, payment card, Quick Transfer, and Viking Points.
5. Choose the most convenient payment method for you and confirm with the Top Up and Pay button
6. Done! 🥳

Topping up your balance on the website

1. Click the black Top Up button
2. Select Any Amount
3. Specify the balance top-up amount between 5 PLN and 300 PLN
4. Confirm by clicking Choose Offer
5. Choose one of the payment methods: Blik, payment card, Quick Transfer, and Viking Points
6. Click Top Up and Pay
7. That's all! 🥳

Take a look at the video about topping up your number's balance:

Do you have any questions about top-ups? Feel free to call our #PerfektHelpDesk, our agents are ready to help. 🏃 Did you top up your account incorrectly? 🤔 We'll find a solution for that too! 💪