Vikings, let it be known far and wide that we recently had the opportunity to host some of our network users at the first Viking Council meeting. But what exactly is this Viking Council?
You've probably noticed that we've had a busy start to the year, planning and overseeing the advertising campaign, preparing the #LiveNoLimit contest. And of course, which makes us incredibly happy, a larger number of orders, as we are successfully expanding our community. Fortunately, our drakkar is spacious enough for everyone.
However, you know us well and you know that we are not focused solely on new users. Our slogan #EverythingForOurOwn is still current and doing well. Our current Vikings are very important to us; we want to evolve with you and respond to your needs. But first, we need to listen to you to know what you need. That's precisely why the initiative to convene the Viking Council was created. To start, we decided on an intimate format, inviting a few people from Wrocław who have been using our network practically from the beginning. So, you could say they know the drakkar like the back of their hand.
During the meeting, we talked mainly about how our service is used and what we can do better. We received many compliments, but more importantly – also feedback, thanks to which we know which direction to go next and what to work on to make you even more satisfied users of our network. We know there's still a lot of work ahead of us, but we believe that through our shared commitment, we will manage to build a true Viking empire here!
What greatly pleased us is the fact that you are positively receiving the direction of changes we've been following for some time now, namely:
➡ Simple offer
➡ Automatic top-ups
➡ Affordable price
➡ Professional Help Desk with a relaxed approach
This is incredibly important to us because we are changing for you and trying to stay one step ahead. Of course, we also received feedback regarding the somewhat outdated and limited functionalities available in our app. We are aware of this and are already working on its update – you know how it is, not everything at once.
As Vikings, we can promise you – our Vikings – that we will not stop trying and fighting to be even stronger, different, and better!
We send our regards to the participants of the last Viking Council. And we advise others to answer their phones and look out for invitations to the next Viking Council – we will definitely continue such meetings. This time, it's time to meet Vikings from another city!