FAQ

Viking App

Short Codes (USSD)

Short codes will help you to have control over your account. To use them, simply enter the code and call:

check balance

*101# credit balance
*103# SMS/MMS packages balance
*108# data packages balance

general

790200200 configure voicemail
#002# turn on/off your voicemail
#31#phone_number hide my phone number
*121# show my phone number
*120# "call me" message

hidden numbers blockade

*222*114*1# activate
*222*114*2# deactivate

redirecting

Redirecting to your voicemail is free, every other redirection is paid like a normal call to that number. Be aware that activating voicemail when you are abroad generates additional costs depending on the international roaming tariff. If you plan to go abroad you can deactivate this service.

unconditional:

*21*number# activation
#21# deactivation

when busy:

*67*number# activation
#67# deactivation

when not answering:

*61*number# activation
#61# deactivation

when not available:

*62*number# activation
#62# deactivation

connection attempt info

This service allows you to get an information about unanswered call depending on the situation

*67*790998725# when busy
*61*790998725# when not answering
*62*790998725# when not available

call on hold info

Service gives you information about new incoming calls on hold when you are already talking.

*43# activation
#43# deactivation
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