FAQ

Request SIM

When will I receive the ordered SIM card?

Your SIM card is sent to you within 24 working hours from the moment of your order and payment confirmation.

We ship SIMs by standard letter, that should reach you within 5 working days. In case of ordering a priority shipment for an additional fee, the letter should reach you within 3 working days. Please contact us in case your SIM does not reach you in these periods of time.

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