FAQ

Number porting

Which documents should I send back to transfer the number

While transfering the number along with the SIM card you will receive few documents to sign.

If you transferprepaid numberwe need you to sign and send us back all three pages:

  • Number transfer proposal
  • Power of attorney with termination of the contract proposal
  • Statement

If you transfer number with contract you can leave the termination of the contract for us or terminate it yourself. Just contact your current provider. If you want us to do it for you send us:

  • Number transfer proposal
  • Power of attorney with termination of the contract proposal
  • Statement

If you terminate your contract personally we will need:

  • Number transfer proposal
  • Statement

Besides that, if your number is registered for the company you will need to add a copy of NIP, REGON and KRS (if applicable) certificates.

You can send the documents using e-mail or by post using provider return envelope.

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